ChapterSuite LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
We collect information that you provide directly to us when you register, create or manage a club, or interact with our services. This may include:
Account Information: Name, email address, password, and profile image.
Club Information: Club name, description, organization, logo/image, and member details.
Payment Information: We use Stripe to process payments. We do not store your full payment details on our servers, but we may store Stripe customer and subscription IDs for billing and club activation.
Usage Data: Information about how you use our site, including access times, pages viewed, and actions taken.
We use your information to:
Provide, operate, and maintain our services.
Process payments and manage subscriptions via Stripe.
Communicate with you about your account, clubs, and updates.
Improve our services and user experience.
Comply with legal obligations.
We do not sell your personal information. We may share your information with:
Service Providers: Such as Stripe for payment processing, and email providers for notifications.
Legal Authorities: If required by law or to protect our rights.
Stripe: For payment processing, we use Stripe. Your payment information is handled securely by Stripe and subject to their own privacy policy. You can review Stripe’s privacy policy at https://stripe.com/privacy.
We implement reasonable security measures to protect your information. Payment information is handled securely by Stripe.
We use cookies and similar technologies to enhance your experience and for authentication. You can control cookies through your browser settings.
You may update your account information at any time. To delete your account or club, please use the settings page or contact us.
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of any changes via your email on file and by updating the date at the top of this page. Continued use of the service after changes constitutes acceptance of the new Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at support@chaptersuite.com.
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